Thanks for interested in our company!
For your benefit, our company made this statement.
1. Free sample policy
1) Cordura/Kordura/PTFE fabric: 2M per article and 5M one time. The express cost should be paid by customer for free samples.
2) Other series fabric: 3M per article and 8M one time. The express cost should be paid by customer for free samples.
2. A4 size sample swatches and fabric hangers and sample less 1M can be offer to customer in free. The express cost should be paid by customer.
3. Return sample charge in bulk order policy
1) The sample charge can be returned when bulk order amount ≥USD5000.
2) Small lot surcharge will not be returned in bulk.
3) Pattern charge of printed products will be returned back one color way for each 5000M order.
4. Free lab dips and printing lab pattern.
5. Free online consultation
our technicians will keep online. No matter what kind of technical questions that you may have, you would get a satisfactory answer from our professional technicians easily.
6. Quickly response for quality complains.
We will reply in 3 working days if there have quality issue happened. We will give you the settlement of solution in 7 working days. We will take reasonable responsibility for any quality issue caused by our products.
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